Contacts
Phytolactin is sold through this site only, which keeps the support side simple: the people who pack the parcels are the same people who read the messages. Checking a detail on the label, asking where a parcel has got to, correcting an address entered in a hurry — it all lands in one inbox, read by an actual person.
Write to [email protected]. It is checked around the clock, every day of the week including public holidays. Most messages get a reply within the hour; if something needs the courier chased first, that is explained rather than left unanswered.
The quicker route for an order
For anything about buying, the form on the main page is faster than email. Leave a name and phone number and a consultant calls back to confirm the pack, the address and the delivery day. That call is also a good moment to ask about the intake schedule or how many packs a full course needs — there is no obligation to order once the call ends.
Worth including in a message
- The name and number the order was placed under.
- The town the parcel was sent to.
- Roughly when the order was placed, if you remember.
- What you would like answered or changed, in a line or two.
One thing outside our scope
We cannot advise on treatment for a diagnosed digestive condition, or whether the capsules suit medication you already take — that belongs with a qualified health professional. Everything about the product itself, the price, delivery and the order is fair game.